diff --git a/OCH/mogo-och-bus/src/main/java/com/mogo/och/bus/constant/BusConst.kt b/OCH/mogo-och-bus/src/main/java/com/mogo/och/bus/constant/BusConst.kt
index 9beee80214..b75ef88c4c 100644
--- a/OCH/mogo-och-bus/src/main/java/com/mogo/och/bus/constant/BusConst.kt
+++ b/OCH/mogo-och-bus/src/main/java/com/mogo/och/bus/constant/BusConst.kt
@@ -65,6 +65,9 @@ class BusConst {
         const val EVENT_PARAM_START_RESULT = "start_autopilot" // true/false
         const val EVENT_PARAM_PLATE_NUM = "plate_number" // 车牌号
         const val EVENT_PARAM_ENV_ONLINE = "env_online" // 是否线上环境：true/false
+        // 埋点key：开启自动驾驶前已识别的异常，会导致无法开启自驾
+        const val EVENT_KEY_AP_UNABLE_START_REASON = "event_key_och_bus_ap_unable_start_reason"
+        const val EVENT_PARAM_UNABLE_START_REASON = "unable_start_reason";
 
         /**
          * 订单起终点Marker类型
diff --git a/OCH/mogo-och-bus/src/main/java/com/mogo/och/bus/model/BusOrderModel.java b/OCH/mogo-och-bus/src/main/java/com/mogo/och/bus/model/BusOrderModel.java
index b77cc12df7..058019a8a9 100644
--- a/OCH/mogo-och-bus/src/main/java/com/mogo/och/bus/model/BusOrderModel.java
+++ b/OCH/mogo-och-bus/src/main/java/com/mogo/och/bus/model/BusOrderModel.java
@@ -532,6 +532,7 @@ public class BusOrderModel {
         if (!FunctionBuildConfig.isDemoMode && !OCHAdasAbilityManager.getInstance().getAutopilotAbilityStatus()){
             ToastUtils.showLong(OCHAdasAbilityManager.getInstance().getAutopilotUnAbilityReason() +
                     ", 请稍候重试");
+            triggerUnableStartAPReasonEvent();
             return;
         }
 
@@ -976,6 +977,17 @@ public class BusOrderModel {
                 currentStation.getName(), nextStation.getName(), currentLineId);
     }
 
+    public void triggerUnableStartAPReasonEvent() {
+        if (stationList == null || backgroundCurrentStationIndex >= stationList.size()-1) {
+            return;
+        }
+        BusStationBean currentStation = stationList.get( backgroundCurrentStationIndex);
+        BusStationBean nextStation = stationList.get( backgroundCurrentStationIndex +1);
+        BusAnalyticsManager.getInstance().triggerUnableStartAPReasonEvent(
+                currentStation.getName(), nextStation.getName(), currentLineId,
+                OCHAdasAbilityManager.getInstance().getAutopilotUnAbilityReason());
+    }
+
     public BusRoutesResult getBusRoutesResult() {
         return busRoutesResult;
     }
diff --git a/OCH/mogo-och-bus/src/main/java/com/mogo/och/bus/util/BusAnalyticsManager.java b/OCH/mogo-och-bus/src/main/java/com/mogo/och/bus/util/BusAnalyticsManager.java
index 915070fad4..63d749bf3c 100644
--- a/OCH/mogo-och-bus/src/main/java/com/mogo/och/bus/util/BusAnalyticsManager.java
+++ b/OCH/mogo-och-bus/src/main/java/com/mogo/och/bus/util/BusAnalyticsManager.java
@@ -79,4 +79,31 @@ public class BusAnalyticsManager {
             UiThreadHandler.postDelayed(startAutopilotRunnable, BusConst.LOOP_PERIOD_15S);
         }
     }
+
+    /**
+     * 触发"无法开启自驾已知异常"埋点
+     * @param startName
+     * @param endName
+     * @param lineId
+     */
+    public void  triggerUnableStartAPReasonEvent(String startName, String endName, int lineId,
+                                                 String reason) {
+        String sn = MoGoAiCloudClientConfig.getInstance().getSn();
+        String plateNum = AppConfigInfo.INSTANCE.getPlateNumber();
+        String dateTime = DateTimeUtils.getTimeText(
+                System.currentTimeMillis(), DateTimeUtils.yyyy_MM_dd_HH_mm_ss);
+
+        HashMap<String, Object> params = new HashMap<>();
+
+        params.put(BusConst.EVENT_PARAM_SN, sn);
+        params.put(BusConst.EVENT_PARAM_PLATE_NUM, TextUtils.isEmpty(plateNum) ? "" : plateNum);
+        params.put(BusConst.EVENT_PARAM_ENV_ONLINE,
+                DebugConfig.getNetMode() == DebugConfig.NET_MODE_RELEASE ? true : false);
+        params.put(BusConst.EVENT_PARAM_TIME, dateTime);
+        params.put(BusConst.EVENT_PARAM_START_NAME, startName);
+        params.put(BusConst.EVENT_PARAM_END_NAME, endName);
+        params.put(BusConst.EVENT_PARAM_LINE_ID, lineId);
+        params.put(BusConst.EVENT_PARAM_UNABLE_START_REASON, reason);
+        AnalyticsManager.INSTANCE.track(BusConst.EVENT_KEY_AP_UNABLE_START_REASON, params);
+    }
 }
diff --git a/OCH/mogo-och-taxi/src/main/java/com/mogo/och/taxi/constant/TaxiConst.kt b/OCH/mogo-och-taxi/src/main/java/com/mogo/och/taxi/constant/TaxiConst.kt
index 2a399bb339..ae074c74fe 100644
--- a/OCH/mogo-och-taxi/src/main/java/com/mogo/och/taxi/constant/TaxiConst.kt
+++ b/OCH/mogo-och-taxi/src/main/java/com/mogo/och/taxi/constant/TaxiConst.kt
@@ -67,6 +67,9 @@ class TaxiConst {
         const val EVENT_PARAM_START_RESULT = "start_autopilot" // true/false
         const val EVENT_PARAM_PLATE_NUM = "plate_number" // 车牌号
         const val EVENT_PARAM_ENV_ONLINE = "env_online" // 是否线上环境：true/false
+        // 埋点key：开启自动驾驶前已识别的异常，会导致无法开启自驾
+        const val EVENT_KEY_AP_UNABLE_START_REASON = "event_key_och_taxi_ap_unable_start_reason"
+        const val EVENT_PARAM_UNABLE_START_REASON = "unable_start_reason";
 
         // 实时计算当前剩余里程和时间 间隔 2秒
         const val LOOP_CALCULATEROUTE_2S = 2 * 1000L
diff --git a/OCH/mogo-och-taxi/src/main/java/com/mogo/och/taxi/model/TaxiModel.java b/OCH/mogo-och-taxi/src/main/java/com/mogo/och/taxi/model/TaxiModel.java
index 83251da14e..59fb2c2462 100644
--- a/OCH/mogo-och-taxi/src/main/java/com/mogo/och/taxi/model/TaxiModel.java
+++ b/OCH/mogo-och-taxi/src/main/java/com/mogo/och/taxi/model/TaxiModel.java
@@ -886,6 +886,9 @@ public class TaxiModel {
         if (!FunctionBuildConfig.isDemoMode && !OCHAdasAbilityManager.getInstance().getAutopilotAbilityStatus()){
             ToastUtils.showLong(OCHAdasAbilityManager.getInstance().getAutopilotUnAbilityReason() +
                     ", 请稍候重试");
+            TaxiAnalyticsManager.getInstance().triggerUnableStartAPReasonEvent(
+                    mCurrentOCHOrder.startSiteAddr, mCurrentOCHOrder.endSiteAddr, mCurrentOCHOrder.orderNo,
+                    OCHAdasAbilityManager.getInstance().getAutopilotUnAbilityReason());
             return;
         }
 
diff --git a/OCH/mogo-och-taxi/src/main/java/com/mogo/och/taxi/utils/TaxiAnalyticsManager.java b/OCH/mogo-och-taxi/src/main/java/com/mogo/och/taxi/utils/TaxiAnalyticsManager.java
index 797a79d5e6..c1d843dc6e 100644
--- a/OCH/mogo-och-taxi/src/main/java/com/mogo/och/taxi/utils/TaxiAnalyticsManager.java
+++ b/OCH/mogo-och-taxi/src/main/java/com/mogo/och/taxi/utils/TaxiAnalyticsManager.java
@@ -79,4 +79,31 @@ public class TaxiAnalyticsManager {
             UiThreadHandler.postDelayed(startAutopilotRunnable, TaxiConst.LOOP_PERIOD_15S);
         }
     }
+
+    /**
+     * 触发"无法开启自驾已知异常"埋点
+     * @param startName
+     * @param endName
+     * @param orderNo
+     */
+    public void  triggerUnableStartAPReasonEvent(String startName, String endName, String orderNo,
+                                                 String reason) {
+        String sn = MoGoAiCloudClientConfig.getInstance().getSn();
+        String plateNum = AppConfigInfo.INSTANCE.getPlateNumber();
+        String dateTime = DateTimeUtils.getTimeText(
+                System.currentTimeMillis(), DateTimeUtils.yyyy_MM_dd_HH_mm_ss);
+
+        HashMap<String, Object> params = new HashMap<>();
+
+        params.put(TaxiConst.EVENT_PARAM_SN, sn);
+        params.put(TaxiConst.EVENT_PARAM_PLATE_NUM, TextUtils.isEmpty(plateNum) ? "" : plateNum);
+        params.put(TaxiConst.EVENT_PARAM_ENV_ONLINE,
+                DebugConfig.getNetMode() == DebugConfig.NET_MODE_RELEASE ? true : false);
+        params.put(TaxiConst.EVENT_PARAM_TIME, dateTime);
+        params.put(TaxiConst.EVENT_PARAM_START_NAME, startName);
+        params.put(TaxiConst.EVENT_PARAM_END_NAME, endName);
+        params.put(TaxiConst.EVENT_PARAM_ORDER_NUMBER, orderNo);
+        params.put(TaxiConst.EVENT_PARAM_UNABLE_START_REASON, reason);
+        AnalyticsManager.INSTANCE.track(TaxiConst.EVENT_KEY_AP_UNABLE_START_REASON, params);
+    }
 }